Privacy Policy

Effective Date: September 14, 2025

Al Mahaliyah Trading L.L.C. is committed to protecting your personal data and maintaining your privacy. This Privacy Policy describes how we collect, use, store, and protect your data when you access our website and services.

1. Information We Collect

We collect the following technical and personal data:

Personal Data: Name, email address, phone number, shipping/billing address, payment details.

Technical Data: IP address, cookies, device details, and browsing history.

2. How We Gather Information

Your information is gathered in the following manner:

When you submit forms on our site (e.g., checkout, creating an account, contact forms).

Via cookies and tracking tools.

Via analytics and marketing integrations like Google Analytics and Facebook Pixel.

3. Why We Gather Information

We use the data we gather for the following reasons:

To place and fulfill orders, including processing payments and shipping.

To provide customer support and answer questions.

For promotional purposes and marketing, such as sending offers and news (if you have opted in).

For analytics, including tracking site performance and enhancing user experience.

4. Data Storage & Security

Your information is stored on secure servers with limited access. All credit card and sensitive payment details are encrypted using industry-standard technology. We implement access controls and monitoring to protect your personal data against unauthorized access, alteration, or disclosure.

5. Data Sharing

We share your data with trusted third parties for specific purposes:

Payment gateways: To securely process transactions.

Courier and shipping companies: To deliver your orders.

Analytics and marketing tools: Like Google Analytics, for service improvement.

We do not sell, rent, or trade your personal information to third parties.

6. User Rights

You are entitled to:

Request access to the personal data we have about you.

Request corrections or updates to incorrect information.

Request deletion of your personal data, where legally and commercially permissible.

Withdraw from marketing communications at any time.

7. Cookies & Tracking

We use cookies on our website to improve user experience, track preferences, and analyze website traffic. By continuing to use our website, you agree to our use of cookies. You can opt out of cookies in your browser settings, although certain features might not work correctly.

8. Compliance with Law

We comply with relevant data protection and privacy laws and regulations, including:

General Data Protection Regulation (GDPR) (EU)

California Consumer Privacy Act (CCPA) (USA)

UAE Data Protection Regulations

9. Amendments to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date. Continued use of our services after updates indicates your acceptance of the revised policy.

10. Contact Us

For any privacy-related inquiries or requests, please contact us:

Email: sales@almahaliyah.com

Phone: +971 52 9488486